Complete your first request

Start from the invitation or client portal. Your first success is one correctly completed request with a visible saved result.

1. Confirm your identity and account

Sign in with your invited email. Check the client/company name. If the account is missing, ask DigLab to verify your membership; forwarding another person's link does not create access.

2. Open the assigned work

Use the home page's next steps or the task list. Open one request and read its instructions, due date and linked files. An onboarding request may open a separate guided flow. An ordinary task may ask for a file, an answer or a review.

3. Complete the requested action

For a questionnaire, fill required fields and use its continue/completion control. For a file, wait for upload completion and check the filename. For a review, inspect the current version and leave precise feedback or use the offered approval action. Never mark a task complete simply to dismiss it.

4. Check the saved result

Look for the updated step, task state or confirmation. Reopen the same request to verify it. A task can be submitted for review rather than immediately done; follow the status shown. The related milestone can still require a separate approver.

5. Keep the next action clear

Return to the home page or task list and read the next request. If blocked, send DigLab the task title, the exact problem and a safe screenshot. Do not create another onboarding or repeat a payment to work around an uncertain state.